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Transformation To Reimagine Customer Journeys And Staying Relevant

Syed Ahmad Taufik Albar, Group CEO, Community Financial Services,, Maybank

22-Sep-25 09:30

Transformation To Reimagine Customer Journeys And Staying Relevant

As banks navigate rapid digital change and shifting customer needs, staying ahead means rethinking how they serve communities and empower employees. On today’s Pinnacle Perspectives, Philip See speaks with Syed Ahmad Taufik Albar, Group CEO of Community Financial Services at Maybank, on how the bank is reimagining customer experiences and leading transformation in Malaysia’s financial sector.

Image Credit: Shutterstock.com

Produced by: Tun Hizami Hashim

Presented by: Philip See


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Categories:  marketseconomy

Tags:  transformationcommunitymaybankfinancial sectordigital





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