Date | Programmes | Podcast Title | |
---|---|---|---|
06-Mar-25 |
Talkback (6:00 PM) |
Scanxiety over QR Menus
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13-Dec-24 |
Enterprise Explores (12:00 PM) |
Transforming Travel with AI: The Future is Here
Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake |
|
18-Jan-24 |
Evening Edition (5:30 PM) |
Trending Today: Rate Our Govt's Customer Service
|
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10-Jul-23 |
Enterprise Explores (12:00 PM) |
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX |
|
06-Mar-23 |
Open For Business (10:00 AM) |
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my |
|
06-Oct-22 |
Tech Talk (11:00 AM) |
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip |
|
03-Aug-22 |
The 6AM Stretch (6:00 AM) |
When Is It Okay To Be Mad At Your Waiter?
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28-Jul-22 |
Evening Edition (7:00 PM) |
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics |
|
24-Jun-22 |
Evening Edition (5:35 PM) |
Today On Twitter: The Customer Is (Not) Always Right
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18-Feb-22 |
Enterprise Explores (12:00 PM) |
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai |
|
25-Feb-21 |
Tech Talk (11:00 AM) |
Talkative AI
Rajesh Ganesan, ManageEngine |
|
15-Dec-20 |
Open For Business (10:00 AM) |
The Human Voice in an AI Future
Ravi Saraogi, Uniphore |
|
12-Oct-20 |
Enterprise Explores (12:45 PM) |
Audio Is Not Dead, Yet.
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18-Aug-20 |
Resource Centre (11:00 AM) |
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia |
|
05-Jul-19 |
Enterprise Explores (12:00 PM) |
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe |
|
20-Mar-19 |
HerVantage (11:00 AM) |
Hospitality Asia Platinum Awards
Jenn Ong |
Best of Enterprise
(REPEAT) Kiron Kesav, Chief Strategy Officer at PHD APAC, OMG Malaysia On how Key Opinion Leaders (KOLs) influence consumer trust, green marketing, and the rise of authenticity in sustainable fashion branding.
BBC World Service
(REPEAT) This episode focuses on H5N1 bird flu cases with deaths rising sharply in Cambodia, raising concern among experts.
A Bit of Culture
(REPEAT) This week, Kam Raslan, Sheryll Paul and Sudais Ferhard talk about fitness classes, actors speaking in foreign accents, and physical media.
Ringgit & Sense
(REPEAT) Siew Yuen Tuck, CEO of Ringgitplus discusses the financial literacy and consumer behavior in Malaysia.
The Property Show
(REPEAT) Cha-ly Koh, CEO of Urbanmetry, discusses how to design a walkable city and prioritise public transport under the KL Local Plan 2040.
Best of The Bigger Picture
(REPEAT) We speak to Dr Peter Selzak about what being the descendant of holocaust survivors taught him about how to view the Zionist project of the State of Israel, how antisemitism is being weaponised by the right-wing and more.
Best of Evening Edition
(REPEAT) This week on Good Things, we hear from Cikgu Rahayu about the fight to protect stateless children—and how Yayasan Chow Kit is helping them find a place to call home.
BBC World Service
This episode of People Fixing The World invites us to rethink our ways of dealing with food waste, speaking to people who are trying alternative ways to tackle the problem.