| Date | Programmes | Podcast Title | |
|---|---|---|---|
| 06-Mar-25 |
Talkback (6:00 PM) |
Scanxiety over QR Menus
|
|
| 13-Dec-24 |
Enterprise Explores (12:00 PM) |
Transforming Travel with AI: The Future is Here
Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake |
|
| 18-Jan-24 |
Evening Edition (5:30 PM) |
Trending Today: Rate Our Govt's Customer Service
|
|
| 10-Jul-23 |
Enterprise Explores (12:00 PM) |
AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience
Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX |
|
| 06-Mar-23 |
Open For Business (10:00 AM) |
Using Tech to Recommend the Best Handymen & Service Experts
Lua Jes Min, CEO, Recommend.my |
|
| 06-Oct-22 |
Tech Talk (11:00 AM) |
Digital and Personalised Customer Service
Guray Ozturk, Business Development Director, Infobip |
|
| 03-Aug-22 |
The 6AM Stretch (6:00 AM) |
When Is It Okay To Be Mad At Your Waiter?
|
|
| 28-Jul-22 |
Evening Edition (7:00 PM) |
Hello, May I Speak To A Human?!
Premkumar Chandrashegaran, Head of Data Science, Omnilytics |
|
| 24-Jun-22 |
Evening Edition (5:35 PM) |
Today On Twitter: The Customer Is (Not) Always Right
|
|
| 18-Feb-22 |
Enterprise Explores (12:00 PM) |
Humanising Your Customer Service Bots
Anirudh Shenoy, Senior Product Manager, Yellow.ai |
|
| 25-Feb-21 |
Tech Talk (11:00 AM) |
Talkative AI
Rajesh Ganesan, ManageEngine |
|
| 15-Dec-20 |
Open For Business (10:00 AM) |
The Human Voice in an AI Future
Ravi Saraogi, Uniphore |
|
| 12-Oct-20 |
Enterprise Explores (12:45 PM) |
Audio Is Not Dead, Yet.
|
|
| 18-Aug-20 |
Resource Centre (11:00 AM) |
The Next Normal: Cloud Communications
CS Gill, Infobip Malaysia |
|
| 05-Jul-19 |
Enterprise Explores (12:00 PM) |
Embracing Technology For Better Customer Experiences
Scott Rigby, Adobe |
|
| 20-Mar-19 |
HerVantage (11:00 AM) |
Hospitality Asia Platinum Awards
Jenn Ong |
|
Best of Enterprise
(REPEAT) Amirul Safuan, a spinal cord injury survivor and the founder of Ameer Safone Ventures, discusses why inclusion efforts often fall short, what employers still get wrong, and how leaders can start creating workplaces where everyone belongs.
Popcorn Culture
(REPEAT) Reviews of the live action version of How to Train Your Dragon and Pixar's Elio, followed by a discussion on children's films you still love as an adult.
Cruise Control
(REPEAT) We review Jetour’s first SUV here in Malaysia - the Dashing! Is it as good as its name?
Matt-Splained
(REPEAT) Richard Bradbury and Matt Armitage marvel at the resilience of antiquated air technology. And wonder if we’re nearing the cliff edge of its obsolescence.
Earth Matters
(REPEAT) Malaysia’s disasters show the need for better preparedness — we speak to experts on how Malaysians are building resilience, and what more needs to be done.
Bar None
(REPEAT) We speak to the co-founder of SRG.OG, Simon Lim, on the back of the team’s victory in the MPL Malaysia Season 15 Grand Final. Former racing driver, Weiron Tan also joins us to share his training routine back when he was competing.
BBC World Service - The Conversation
Two women in Iceland and Bolivia talk to Ella Al-Shamahi about creating female-centred walking tours that help people get to know the cities of Reykjavík and La Paz.
