BFM 89.9

HIGHLIGHTS 
Showing 1 to 17 of 32 results.
 



Scanxiety over QR Menus

Scanxiety over QR Menus

Transforming Travel with AI: The Future is Here

Transforming Travel with AI: The Future is Here

Whitnee Hawthorne, Global Head of Travel & Hospitality, Snowflake

Trending Today: Rate Our Govt's Customer Service

Trending Today: Rate Our Govt's Customer Service

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

AI Assembled: How IKEA's BILLIE AI Could Change The Face of Customer Experience

Byron Fernandez, Executive Vice President & Group Chief Information Officer , TDCX

Using Tech to Recommend the Best Handymen & Service Experts

Using Tech to Recommend the Best Handymen & Service Experts

Lua Jes Min, CEO, Recommend.my

Digital and Personalised Customer Service

Digital and Personalised Customer Service

Guray Ozturk, Business Development Director, Infobip

When Is It Okay To Be Mad At Your Waiter?

When Is It Okay To Be Mad At Your Waiter?

Hello, May I Speak To A Human?!

Hello, May I Speak To A Human?!

Premkumar Chandrashegaran, Head of Data Science, Omnilytics

Today On Twitter: The Customer Is (Not) Always Right

Today On Twitter: The Customer Is (Not) Always Right

Humanising Your Customer Service Bots

Humanising Your Customer Service Bots

Anirudh Shenoy, Senior Product Manager, Yellow.ai

Talkative AI

Talkative AI

Rajesh Ganesan, ManageEngine

The Human Voice in an AI Future

The Human Voice in an AI Future

Ravi Saraogi, Uniphore

Audio Is Not Dead, Yet.

Audio Is Not Dead, Yet.

The Next Normal: Cloud Communications

The Next Normal: Cloud Communications

CS Gill, Infobip Malaysia

Embracing Technology For Better Customer Experiences

Embracing Technology For Better Customer Experiences

Scott Rigby, Adobe

Hospitality Asia Platinum Awards

Hospitality Asia Platinum Awards

Jenn Ong

 
 




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Listen now : Open For Business : Pure Mylk’s Marcus Khoo on the tech behind...

Today’s Shows



6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

Tim Mulholland, President, TJM Limited, Chicago, tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Kathleen Chen, Associate Director of Asia-Pacific Sovereigns, Fitch Ratings on impact to Malaysia's fiscal position post populist measures.

7:45 AM

Morning Brief

Datuk Shamsuddin Bardan of the Malaysian Employers Federation weighs in on how the designation of September 15th as a public holiday may disrupt businesses.

8:00 AM

The Breakfast Grille

Megat Zariman, President of Velesto Energy Berhad, shares his outlook on the oil and gas industry.

8:30 AM

Morning Brief

Faisal Aziz, Bersih Chairman joins us to discuss our civil liberties when it comes to peaceful assemblies.

8:45 AM

Morning Brief

Dr. Surachanee Sriyai of ISEAS–Yusof Ishak Institute discusses the root causes driving scam centre operations and explores potential policy solutions.

9:00 AM

Opening Bell

(REPEAT) Tim Mulholland, President, TJM Limited, Chicago, tells us where international markets are heading.

9:15 AM

Opening Bell

(REPEAT) We take a look at the FBM KLCI as well as regional capital markets.

9:35 AM

What's The Focus

We wrap up the week’s biggest conversations to keep you in the know.

10:05 AM

Open For Business

Pure Mylk’s Marcus Khoo on the tech behind clean-label plant-based drinks, filling Malaysia’s food-tech gaps, and why The Mylky Way may be Southeast Asia’s next innovation hub for sustainable F&B.

11:00 AM

Mattsplained

Matt Armitage, Founder, Kulturpop

12:00 PM

Enterprise Explores

CyberArk’s Serene Lee on machine identity breaches, AI-powered threats, and why human-centric security strategies are no longer enough.

1:00 PM

The Breakfast Grille Repeat

Megat Zariman, President of Velesto Energy Berhad, shares his outlook on the oil and gas industry.

2:05 PM

Discovery Hour

3:05 PM

Front Row

Singer Janet Lee marks two decades on stage with "Lucky Lee - The 20-Year Journey On Stage," a theatrical concert experience. She's joined by musical collaborator Tay Cher Siang to discuss her career, from Taiping to sold-out stages nationwide.

3:20 PM

Front Row

4:05 PM

Health & Living

Are the increasingly popular ceramic cookware actually “non-toxic”? We look at what they’re made of and what are the effects in the human body.

5:00 PM

Top 5 at 5

6:00 PM

Popcorn Culture

A review of The Fantastic Four’s arrival in the MCU, followed by a discussion about characters that have been played by different actors.

7:00 PM

BBC World Service

This week on Science in Action, scientists have detected the largest black hole merger ever observed with LIGO picking up signals from two black holes colliding in a ‘violent’ spacetime event.

8:00 PM

Bar None

9:00 PM

The Selector