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Voicebox Episode 6: Working The Phones

15-Mar-16 19:05

Voicebox Episode 6: Working The Phones

Voicebox takes a look at the power and pervasiveness of the human voice in shaping our everyday world. Hosted by Ezra Zaid,Voicebox examines the impact of this uniquely human instrument and the role it plays in making and breaking the bonds between us.

In this episode, we listen to the stories of people who worked the phones in customer service.


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Tags:  voiceboxEvening Editioncustomer service agenthotlinecustomer servicecustomer service representativesmalaysiavb-ee





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