In December 2014, Avaya made 2 important announcements, one on Avaya’s collaboration with Google to innovate contact centre solutions for business and the other was new Avaya engagement solutions to bridge enterprise requirements with end-user preferences. We speak to Mike Muller, the Asia Pacific President for Avaya to talk business trends and IT challenges in 2015 and beyond.

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Tags:  avaya,  business,  trends,  it