Meet Sam, Your Pocket Travel Assistant

Bertrand Saillet, FCM Travel Solutions Asia

08-Feb-18 11:00

Pause
Embed

Have you met Sam? Sam is your 24/7 pocket travel assistant that’s powered by AI bots with travel expertise and wants to serve you intelligently, just like a real-life personal assistant. The rise of chatbots and AI has seen an unprecedented acceleration in technological advancements and implementation. According to reports, more than half of businesses are jumping on the chatbots bandwagon this year to deliver a consistent, personalised and seamless experience for their customers. We speak to Bertrand Saillet, General Manager at FCM Travel Solutions Asia about the rise of chatbots and Sam, the AI Pocket Travel Assistant.

Produced by: Jeff Sandhu

This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:

Tags: FCM, chatbot, travel, virtual, assistance, assistant, artificial intelligence, ai, sam, Tech talk, chatbox

Today’s Shows

6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

Joe Quinlan, Chief Market Strategist, US Trust-BOA Private Wealth Management tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Patrick Wong of Bloomberg Intelligence discusses what’s shaping Hong Kong’s property sector and provides an outlook.

7:45 AM

Morning Brief

Jerald Joseph, Director of Pusat Komas and former Suhakam commissioner, talks about the delay in appointing new members to the commission.

8:00 AM

The Breakfast Grille

Espen Kristensen, Managing Director Asia Pacific, Ria Money Transfer discusses the challenges of staying competitive in a fast-changing remittance market.

8:30 AM

Morning Brief

Julia Lau, Senior Fellow and Coordinator of the Indonesia Studies Programme at ISEAS – Yusof Ishak Institute, discusses potential outcomes from the 13th Annual Consultation between Malaysia and Indonesia.

8:45 AM

Morning Brief

Prof James Chin of the University of Tasmania discusses how a coal licence controversy may impact the GRS-Pakatan alliance ahead of Sabah’s state election.

9:00 AM

Opening Bell

(REPEAT)Joe Quinlan, Chief Market Strategist, US Trust-BOA Private Wealth Management tells us where international markets are heading.

9:15 AM

Opening Bell

(REPEAT) We take a look at the FBM KLCI as well as regional capital markets.

9:35 AM

People, Planet, Profit

Dr. Renard Siew, Climate Change & Sustainability Expert breaks down Sabah’s new climate law and what it means for carbon markets and local communities.

10:05 AM

Open For Business

Ethan Wong and Esther Erin, Co-Founders of Dododots, on turning personal skincare struggles into a fast-growing, 9-figure business.

11:00 AM

Marketing Mojo

Andrew Tan, Group Executive Creative Director & Joyce Gan, Group Client Services Director of Fishermen Integrated, on turning taboos and dry topics into standout campaigns.

12:00 PM

Enterprise Explores

Warren Leow, CEO, Pixlr Group

1:00 PM

The Breakfast Grille Repeat

Our flagship show, we feature both game-changers and groundbreakers in the hot seat.

2:05 PM

Discovery Hour

3:05 PM

Beyond the Ballot Box

4:05 PM

Health & Living

Is snoring really that bad a problem? How is it a barometer of bad health? Tune in to ask the experts your questions.

5:00 PM

Top 5 at 5

6:00 PM

Talkback Tuesday

8:00 PM

BBC World Service

This episode of The Food Chain explores the foods of the Dalit community and the politics surrounding them.

PROGRAMMES