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Getting Engaged: The Next Level of Customer Service with Mobile Solutions

Chuck Wilson, Interactive Intelligence

27-Mar-14 16:33

Getting Engaged: The Next Level of Customer Service with Mobile Solutions

Many businesses today face the challenge of getting its employees to communicate more efficiently with their customers. Meanwhile with increasing annual smartphone shipments and the advent of speech analytics - it's undeniable that mobile business communications technology is the next step up in interacting with and further engaging customers.


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Tags:  mobile solutionscustomer servicebusiness workflow





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