BFM 89.9

HIGHLIGHTS 
Podcast  >  Enterprise  >  Enterprise Explores  >  The Key Elements of Building Trust For Businesses.

The Key Elements of Building Trust For Businesses.

Pauline Ho, PwC Malaysia Assurance Partner and Building Trust Programme Sponsor, PwC Malaysia

21-Aug-23 12:00

The Key Elements of Building Trust For Businesses.

Trust is incredibly important for businesses to succeed. Among other things, you need trust for customers to buy your products and for employees to stay with you and keep performing at their jobs.

On this episode of Enterprise Biz Bytes, we explore the key pillars of building trust and how it differs between stakeholder with Pauline Ho, the Building Trust Programme Sponsor & Assurance Partner for PwC Malaysia.

Among other things, we discuss the key lessons or common denominators of building trust, how the concept of trust has changed over the last few years, and how PwC Malaysia’s Building Trust Awards (BTA) assesses companies when it comes to building trust and how social listening, AI tools, and judging how annual reports are written plays a part in the process.

Produced by: Kishan Sivaswamy

Presented by: Roshan Kanesan


This and more than 60,000 other podcasts in your hand. Download the all new BFM mobile app.

Categories:  the workplacemanagingCorporatespersonal development

Tags:  Building trusttrustemployee retentionleadershipbuilding trust awardstrust building





Play / Pause

Listen now : BFM 89.9 -- The Business Station

Today’s Shows



6:00 AM

The 6AM Stretch

Thought-provoking discussions on ideas, people and events shaping our lives.

7:00 AM

World Market Watch

David Chow, Director of Investment at Azure Capital tells us where international markets are heading.

7:15 AM

Morning Brief

We recap global and local headlines from today's papers and portals.

7:30 AM

Morning Brief

Christopher Wong, FX Strategist at OCBC shares his analysis on the 2026 commodities outlook.

7:45 AM

Morning Brief

Dato' Foo Yong Hooi, President of Persatuan Agensi Pekerjaan Asing, explains why approved foreign worker quotas are not translating into actual worker arrivals.

8:00 AM

The Breakfast Grille

Captain Cheah Sin Bi, CEO of Orkim Berhad discusses the company's evolution, listing exercise as well as its plans for the RM92 million it hopes to raise.

8:30 AM

Morning Brief

Alan Cheong, Executive Director, Savills Singapore gives us an outlook for Singapore's property market in 2026.

8:45 AM

Morning Brief

Khor Yu Leng, economist from Segi Enam Advisers, discusses what the recent shifts in the palm oil industry mean for Malaysia.

9:00 AM

Opening Bell

(REPEAT) David Chow, Director of Investment at Azure Capital tells us where international markets are heading.

9:15 AM

Opening Bell

(REPEAT) We take a look at the FBM KLCI as well as regional capital markets.

9:35 AM

Pinnacle Perspectives

Poonam Goyal, Senior Retail & eCommerce Analyst at Bloomberg Intelligence, breaks down Nike’s leadership moves, strategic pivots, and what it will take to restore growth.

10:05 AM

Open For Business

Ajoy Gopinath Prabhu, Symbiotica Specialty Ingredients

11:05 AM

P&L

Georg Chmiel, Chmiel Global Advisory

12:00 PM

Enterprise Explores

1:00 PM

The Breakfast Grille Repeat

Our flagship show, we feature both game-changers and groundbreakers in the hot seat.

2:05 PM

Discovery Hour

An eclectic selection of BBC shows, curated with variety in mind.

3:05 PM

Earth Matters

Selangor’s proposed Batu Arang waste-to-energy incinerator has sparked major community concern. Two residents explain the risks, the lack of official response, and why safer alternatives are needed.

4:05 PM

Health & Living

Many of us put off sleep and spend the night in front of screens, but how exactly is it affecting our brain? Tune in to find out.

5:00 PM

Top 5 at 5

6:00 PM

Today I Learned

We speak to a Palestinian theologist about how Western Christianity and colonialism shaped Palestine, and the traditions of interfaith tolerance and solidarity that continue to define its society.

7:00 PM

Just For Kicks

8:00 PM

A Bit of Culture