Heritage in The Experience Economy

Zeen Chang, Co-Founder, Kwai Chai Hong

20-Feb-26 12:00

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Is Kwai Chai Hong preserving heritage, or curating it for a modern audience? As Visit Malaysia Year 2026 gathers pace, cultural spaces are becoming tourism assets and brand platforms. So, where does authenticity sit when heritage intersects with sponsorship, spectacle and commercial realities?

Zeen Chang, Co-Founder of Kwai Chai Hong, discusses the fine line between community and commodity. We examine whether restoration inevitably becomes curation, how corporate partnerships shape cultural storytelling, and what it means to protect integrity when culture becomes part of a national narrative.

We also explore the economics behind experiential heritage, the risks of aesthetic theatre, and the principles Zeen refuses to compromise on as Kwai Chai Hong continues to evolve.

Produced by: Carol Wong

Presented by: Richard Bradbury

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Categories: Corporates, culture, economy

Tags: aesthetic theatre, heritage, economy, visit malaysia year 2026, community, commodity,

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