COVID-19 Changing Customer Relationships

Lisette Scheers, Nala Designs

13-Oct-20 12:00

COVID-19 Changing Customer Relationships

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How are businesses adjusting their relationships with customers as a result of COVID-19? Here are three key steps to maintaining your customer base’s loyalty in a time of constant change.

Produced by: Christine Wong

Presented by: Christine Wong and Audrey Raj

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Categories: Personal Finance, Investments, Financial Literacy, Young Finance, Personal Development, Entrepreneurship, SME

Tags: Customer relationship, consumer behaviour, pivot, customer loyalty,

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11:00 AM

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2:00 PM

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3:00 PM

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4:00 PM

Bar None

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5:00 PM

BBC World Service

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